About Us

Who is Richardson Strata Management Services? We’re a family-owned and operated company and we’ve been providing professional management services to Western Australian strata companies since our opening in 1984.

Founder and Managing Director, Karen Richardson, has been in Strata Management since 1979 and was a founding member of STIWA (now Strata Community Association WA – SCAWA) – we’re not only backed by an abundance of industry experience, but we also have a team of dedicated and highly trained staff who are solution focused and able to go above and beyond to deliver exceptional results.

We believe in cultivating long-lasting relationships with our clients to offer a one-of-a-kind personalised experience with a team who puts in the time to understand your property’s needs.

What sets us apart at Richardson’s? Our team and our processes do!

 

Continuity of service
With team members who have been with us for over a decade, we offer a personalised service and a single-point of contact for our clients.

Award-winning
From Strata Manager of the year to Large Strata Business runners up, we’re backed by a wealth of strata management knowledge and excellence.

We’re committed to professional development and equipping our team with relevant industry knowledge through regular Strata Community Association workshops, so we can better serve you.

Check out our awards here

Certified processes and procedures
We’re one of only two
Strata Management companies Australia-wide that is SMPS (Strata Management Practice Standard) certified. This means that we have developed and adhered to documented internal processes, which are implemented to improve both client satisfaction and internal processes.

Karen Richardson

Karen Richardson

Executive Chairman / Fellow Strata Community Manager

SCAWA Life member

Kyra Murphy

Kyra Murphy

Director / Fellow Strata Community Manager
Ryan Murphy

Ryan Murphy

Director / Certified Strata Community Manager

Level 2 Accredited Strata Community Manager

Gemma Richardson

Gemma Richardson

Certified Strata Community Manager
Savannah Meade

Savannah Meade

Certified Strata Community Manager

Certificate IV Strata Community Management

Joe Carbone

Joe Carbone

Strata Community Manager

Level 2 Certified Community Strata Manager

Mitch Dufty

Mitch Dufty

Certified Strata Community Manager

Certificate IV Strata Community Management

Carmen Nelson

Carmen Nelson

Strata Community Manager

Level 2 Certified Community Strata Manager

Jess Gauder

Jess Gauder

Strata Community Manager
Marianne Williamson

Marianne Williamson

Strata Community Manager

Marianne services and resides in the North West of WA

Shanae Jeakes

Shanae Jeakes

Strata Community Manager
Zara Pangler

Zara Pangler

Junior Strata Manager
Alex Glass

Alex Glass

Strata Manager

Level 2 Certified Strata Community Manager

Glenda Evans

Glenda Evans

Administration Assistant
Rachael Ferrante

Rachael Ferrante

Strata Community Manager
Cassandra Enkel

Cassandra Enkel

Strata Community Manager

Level 1 Accredited Strata Community Manager

Harrison Jones

Harrison Jones

Administration Assistant
Tiffany Pierce

Tiffany Pierce

Strata Assistant
Gemma Reynolds

Gemma Reynolds

Strata Assistant
Melinda Schwagernann 

Melinda Schwagernann 

Strata Assistant
Julia Wilcox

Julia Wilcox

Strata Assistant
Stuart Sainsbury

Stuart Sainsbury

Administration Assistant
Natasha Russell

Natasha Russell

Administration Assistant
Liz Brook

Liz Brook

Accounts / Settlements Manager
Zenat Mahbuba

Zenat Mahbuba

Accounts Assistant
Shehan Rodrigo

Shehan Rodrigo

Administration Assistant
Lexie Green

Lexie Green

Marketing Manager
Marie Hickmott

Marie Hickmott

Reception