About Us
Who is Richardson Strata Management Services? We’re a family-owned and operated company and we’ve been providing professional management services to Western Australian strata companies since our opening in 1984.
Founder and Managing Director, Karen Richardson, has been in Strata Management since 1979 and was a founding member of STIWA (now Strata Community Association WA – SCAWA) – we’re not only backed by an abundance of industry experience, but we also have a team of dedicated and highly trained staff who are solution focused and able to go above and beyond to deliver exceptional results.
We believe in cultivating long-lasting relationships with our clients to offer a one-of-a-kind personalised experience with a team who puts in the time to understand your property’s needs.
What sets us apart at Richardson’s? Our team and our processes do!
Continuity of service
With team members who have been with us for over a decade, we offer a personalised service and a single-point of contact for our clients.
Award-winning
From Strata Manager of the year to Large Strata Business runners up, we’re backed by a wealth of strata management knowledge and excellence.
We’re committed to professional development and equipping our team with relevant industry knowledge through regular Strata Community Association workshops, so we can better serve you.
Certified processes and procedures
We are the only company in Australia to have consecutively passed the SMPS audit for the past 3 years. This means that we have developed and adhered to documented internal processes, which are implemented to improve both client satisfaction and internal processes.