About Us

Who is Richardson Strata Management Services? We’re a family-owned and operated company and we’ve been providing professional management services to Western Australian strata companies since our opening in 1984.

Founder and Managing Director, Karen Richardson, has been in Strata Management since 1979 and was a founding member of STIWA (now Strata Community Association WA – SCAWA) – we’re not only backed by an abundance of industry experience, but we also have a team of dedicated and highly trained staff who are solution focused and able to go above and beyond to deliver exceptional results.

We believe in cultivating long-lasting relationships with our clients to offer a one-of-a-kind personalised experience with a team who puts in the time to understand your property’s needs.

What sets us apart at Richardson’s? Our team and our processes do!

 

Continuity of service
With team members who have been with us for over a decade, we offer a personalised service and a single-point of contact for our clients.

Award-winning
From Strata Manager of the year to Large Strata Business runners up, we’re backed by a wealth of strata management knowledge and excellence.

We’re committed to professional development and equipping our team with relevant industry knowledge through regular Strata Community Association workshops, so we can better serve you.

Certified processes and procedures

We are the only company in Australia to have consecutively passed the SMPS audit for the past 3 years. This means that we have developed and adhered to documented internal processes, which are implemented to improve both client satisfaction and internal processes.

Karen Richardson
Executive Director / Fellow Strata Community Manager
SCAWA Life Member
Level 4 Honorary Fellow Strata Community Manager
Kyra Murphy
Director / Fellow Strata Community Manager
Level 3 Fellow Strata Community Manager

Senior Strata Community Manager of The Year 2020

Ryan Murphy
Director / Strata Community Manager
Level 2 Certified Strata Community Manager
Gemma Richardson
Operations Manager
Level 2 Certified Strata Community Manager

Savannah Meade
Senior Strata Community Manager
Level 2 Certified Strata Community Manager

Strata Community Manager of The Year 2020

Carmen Nelson
Senior Strata Community Manager
Level 3 FELLOW Strata Community Manager

Strata Community Manager of The Year 2021

Marianne Williamson
Senior Strata Community Manager
Marianne services and resides in the North West of WA
Level 2 Certified Strata Community Manager
Mitch Dufty
Senior Strata Community Manager
Level 2 Certified Strata Community Manager

Natasha Russell
Strata Community Manager
Level 1 Accredited Strata Community Manager
Alex Glass
Strata Community Manager
Level 2 Certified Strata Community Manager

Zara Pangler
Strata Community Manager
Level 2 Certified Strata Community Manager
Harrison Jones
Strata Community Manager
Certificate IV Strata Community Management

Tiffany Pierce
Strata Community Manager
Level 1 Accredited Strata Community Manager
Melinda Christmas
Strata Community Manager
Level 1 Accredited Strata Community Manager

Josh Heslop
Strata Community Manager
Gemma Reynolds
Strata Assistant
Certificate IV Strata Community Management

Glenda Evans
Strata Assistant
Certificate IV Strata Community Management
Davina Taylor
Strata Assistant

Ella Mirco
Strata Assistant
Liz Brook
Accounts / Settlements Manager
Certificate IV Strata Community Management
settlements@richardsonstrata.com.au

Peta Valero
Settlements Clerk
Seanne Heslop
Strata Assistant

Marina Shokry Barsoum
Accounts Assistant
Alex Kiely
Strata Assistant

Nick Cooley
Strata Assistant
Mya Murphy
Administration Assistant

Lexie
Marketing Manager
Certificate IV Strata Community Services
Linda Soerianto
Accounts Manager / Bookkeeper

Marie Hickmott
Receptionist